Our Process
How a job runs in Revere, step by step: free quote, written scope, written quote, sign-off - and the cheaper option named when there is one.
Sequence
Four steps, start to finish
Free quote on the phone; the visit priced in a written quote first.
Call and describe what you see
Tell us where the water appears, on which floor or in which unit, since when, and how the meter behaves with every faucet off. A source or two is usually crossed off before we set out.
Get the figure in writing
Your estimate becomes a written quote for the visit, after-hours charge included if there is one. You approve it before anything happens.
We isolate, then listen
Hot against cold, one unit against the next, the house against the buried service. Then the tool the isolation points to: pressure, acoustic, thermal, moisture or tracer gas.
You keep the finding
A written report: the marked location, the readings that led there, the pipe material and the likely repair, ready to hand to whichever licensed plumber you hire.
What it costs
Every range on one page
Estimated figures for Suffolk County. Nothing here is a quote until we have seen the job.
Leak Detection - estimated $150 - $400
Priced for the visit, repair separate.
Water Line Leak Detection - estimated $150 - $400
Route traced first, then listened along.
Basement Leak Detection - estimated $150 - $400
The water identified before the source is chased.
Wall Leak Detection - estimated $200 - $400
Imaged and measured, nothing cut to look.
Emergency Leak Detection - estimated $150 - $400
Plus any after-hours charge, named on the call.
Before anyone is booked
Four checks that cost you nothing
The first shows whether any water is moving, and the last tells you whose pipe it may be.
Watch the indoor meter with everything shut
Turn off every tap, the washer and the dishwasher, then look for the leak indicator on the meter face, usually a tiny star, triangle or dial. If it creeps, water is escaping. If it has not budged after an hour, a leak is unlikely.
Hold the bill up to the dial
Revere bills homes quarterly, so one bill covers three months, and a reading can be wrong. If the bill's number does not match the register on the meter, take it to the City's Water and Sewer billing office at 319 Charger Street before calling anyone else.
Shut the main valve by the meter
Close it and look again. If the indicator freezes, the water is going somewhere inside the house; if it carries on, suspect the short piece between meter and valve, or the meter itself.
Ask who repairs which stretch
That rule is the City's to explain. Its Water and Sewer Department can tell you, and asking before anyone quotes a repair means the who-pays question is settled early.
The local catch
Three months between bills, and a meter a few steps away
A quarterly bill is slow news. The indoor dial is not, if somebody reads it.
Revere sends homes a water and sewer bill once a quarter, in January, April, July and October. A toilet that runs on, or a pinhole under a floor, can therefore cost most of three months before a bill shows it. The City also makes the owner keep the meter indoors, in a safe spot that can be reached, so the same leak is visible on the low-flow indicator the day it starts.
That is why every visit follows the same sequence. Meter, then bill, then each household cut off from the next, and only after that the thermal camera or the ground microphone, aimed at one part of the building instead of all of it. If something has to be opened for the repair, it is opened over the fitting.
- Meter and bill checks walked through
- Each household shut off in turn
- Readings taken from the wall surface
- Finding and repair priced apart
Want a number on it?
Call (781) 483-8727, say what you are seeing, and leave the call with a written quote and a time for Revere.
Talk to us
Talk to us about leak detection in Revere
Before you call
- Indoor meter read with everything shut
- Quarterly bill checked against the dial
Where we work
Every area we cover